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When you’ve suffered a fire, flood or theft, our loss assessors will fight for you to get the best settlement from your insurer

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Whatever disaster has happened to you, we’ve seen it before. We are here 24/7 to support you, share our advice and help you get back to normal. If you’re talking to insurers, you need to talk to us first.

“My insurer’s loss adjuster seemed mostly interested in how much my claim would cost them. I was more interested in how we were going to recover from the disaster.

I am so grateful to Ray and Truman Associates for the support and expertise to put things across from our point of view and to strike a settlement best for me.

Mr G A, Brighton

Our position is simple: when the world seems against you, we’re on your side

Starting with a free consultation, we will you give you a personalised, one-to-one service backed by over 40 years’ experience in insurance claim management. No call centres, no junior assessors – just straight talking and friendly support, whenever you need it.

Once you instruct us, we will take over the whole claim process for you, talking to your insurer and their loss adjuster to protect and maximise your settlement. We will use our trusted network of surveyors, builders, accountants, contractors and disaster recovery experts to leave no stone unturned. At every step, we will champion your interests to get you the best, fairest deal.

We are experienced in:

Fire Claims

A fire can be devastating. In hours, you can be left homeless, with no possessions and traumatised. While you just want everything back the way it was, your insurer’s loss adjuster will scrutinise every detail, following the company’s small print to limit their spend.

Let us step in and protect you. In the short term, we’ll make sure you and your family are in the best possible accommodation and are able to go back to your daily life. As it comes to mending your home and restoring your possessions, we will use your insurance policy’s terms to your advantage, setting you up for a happier future.

Water Damage & Storm Claims

Every year, the UK is hit by fresh floods and storms – and every year the insurers try to minimise their exposure to these catastrophes.

If your home has been impacted by freak weather, a flood, a leak or burst pipe, we can help you. We’ll be there from the start, arranging professionals for the initial clean-up, to the end, detailing all damaged and compromised property and fixtures so that you get the best outcome.

Theft & Burglary Claims

We know that a theft is more than material loss; it can make you feel vulnerable and afraid.

At this most stressful of times, we can work compassionately with you to make your house safe again and understand the full extent of the theft and related damage. We will present the best possible case to your insurer to help you get the settlement you deserve and move on with your life.

Business claims for fire, water damage, storms or theft

When your business is impacted, our job is to help you get back to yours.

We will make any arrangements to get your operation running again – from professional cleaning to disaster site management – and represent you to your insurer to maximise the settlement for stock, fixtures, fittings, contents and the full costs of business interruption.

Truman Associates shouldered much of the time-consuming administrative burden of the negotiation process with the loss adjuster, which would have otherwise have cost me a great deal of time and effort. Their fee was extremely good value for money and I would have no hesitation in recommending their services to anyone who finds themselves in a similar position.

Ms E S, Bournemouth