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What We Do

We are experienced loss assessors who put you first

When you make an insurance claim, you expect to receive a settlement that will help get your life back to normal – that’s why you bought insurance in the first place.

However, as standard, your insurer will engage a loss adjuster to investigate your claim. The adjuster’s job is to understand the extent of the damage that the insurer will pay out on and, above all, to make sure that the insurer pays out only according to the terms and conditions of the policy. In short: the loss adjuster helps your insurer pay you less than may need or expect.

That’s where we come in.

As a loss assessor, we have a similar skillset to a loss adjuster – we have a deep understanding of the legal language used in insurance contracts and examine complex insurance claims every single day. With one key difference: we work for you, the victim, to make sure your insurer pays you the most possible.

How do we do this?

At Truman Associates, we pride ourselves on a service that is personal, friendly and backed by years of experience. We work with our clients one-to-one to understand the unique circumstances of their claim. We ask questions, interpret the policy wording and build persuasive arguments that convince insurers to consider every claim in the best light.

In building your case, we have access to a network of professionally qualified surveyors, engineers, accountants and contractors, all of whom have a similar commitment to you. Our methods are not confrontational; simply professional, knowledgeable and, most importantly, persuasive.

We have helped homeowners all over London, Brighton and the south of England with fire insurance claims, flood insurance claims and theft insurance claims and are also experts in commercial and business interruption claims for businesses and landlords.

Whether you need help with an ongoing insurance claim or have just suffered a loss, contact us today for free advice and to understand how our loss assessors could get you the settlement you deserve.

For free insurance advice on fire, theft or flood claims, call us 24/7 on 0800 542 1616 or request a callback using the form on the right.